By Mary Augustine, BG Customer Retention Manager Read time: 5 mins Customer loyalty looks different to everyone. For one of our loyal BG customers in Houston, Texas, it’s big. Courtesy Claims recently came across a loyal BG customer by the name of Basilio Lakas, who had his first BG Engine Service on his 2012 Dodge more…
I just want to say. I have been in this industry for 35 years. I have put in a ton of MOA, 44K, and the usual maintenance products. I recently had a 2013 Dodge Dart with a 1.4 Multiair engine in with codes for the VVT system. This car was ill-maintained and barely driveable. To more…
I was in the car business for 40 years. I worked in dealerships both in the service department and with the sales team. I first learned a lot about your products from a Volkswagen dealership I worked at many years ago. In 1995, I ordered a brand new Chevy Suburban with all the bells and more…
We recently had a customer with a 2015 Nissan Murano that had a very bad smoking issue at start up and heavy acceleration. The customer had not changed her oil in over 25,000 miles. When the vehicle was being inspected by the technician, he noticed the oil was very dark and thick. The sludge buildup more…
I work for UTA (Utah Transit Authority) and a BG Representative showed up on our doorstep. He had us try some diesel additives and we were skeptical. As we drove, we saw a drop in mileage. We then saw the fuel filter filling with debris. Not only the bus, but our underground tanks filter system more…
Last week, we [Jeftec] performed a performance oil change and a platinum GDI fuel service on a customer’s vehicle with some serious drivability issues. The results were nothing short of spectacular. Here is their testimonial: “My wife and I recently experienced engine trouble with our 2012 GMC Acadia. The engine light appeared and it started more…
I was going to have to purchase a new fuel pump assembly for my 2000 Wrangler until my last oil change (with BG Platinum™ 44K® & BG EPR®). Everything is working like new from that oil change, and I’m getting an additional 2 MPG on the highway. I first discovered BG 44K® when I had my grad more…
I wanted to reach out to you with a quick note to let you know that you BG guys do a really awesome job. I’m so glad we decided to bring BG on as our Premium Chemical Solution! The menus are transparent and accurate and your guidance throughout the menu building process was spot on! more…
Quick story about BG MOA®: We’re an auto shop here in Waynesboro, Virginia, and use BG products for all of our own vehicles and recommend its use to all of our customers. My wife puts a lot of miles on our 2005 Dodge Caravan with the running around of our four kids. One daughter, in more…
As a BG customer for 20+ years, I have never been disappointed with the products I have used. […] This was the first time I actually contacted the company directly. As with your products themselves, your customer care/concern is superior! Thank you. This type of service is rare now-a-days. Bernie NeumannEnglewood, FL
