WICHITA, Kan.—June 7, 2012—BG Products, Inc., introduces BG Certified Service Advisor Training.
BG Certified has completed its beta test period and is already getting powerful buzz from satisfied service managers who are seeing the results of a strategic training program for their service advisors.
BG Certified features short video segments to demonstrate customer benefits, interactive diagrams and realistic role play scenarios to teach service advisors what they need know to better communicate a consistent, credible message about the importance, the methods, and the rewards of proper automotive maintenance with BG products.
The main features of BG Certified are:
- Free, convenient service advisor and technician training
- Modules for all BG Automotive Maintenance Services and the Lifetime BG Protection Plan®
- Logins for all registered BG Dashboard users
- Completion certificates for each module
A service manager in Missouri commented, “Our most recent example is our newest advisor – who has been with us less than four months and typically sells a couple BG services a week – sold 12 BG services his first day after BG Certified training!”
He continued with, “The more people get certified, the more confidence they seem to have in answering customer questions and offering solutions.”
BG Products is determined to help automotive professionals give their customers the most reliable, effective and valuable maintenance services possible. BG Certified helps us prove that point.
Ask your BG Distributor about BG Certified Service Advisor Training.