Marketing materials

BG’s multimedia, point-of-sale materials and customized service menus blend your dealer recommendations with OEM requirements to keep your customers informed. Let us help you remind your  customers of essential services – right on the service drive!

Hundreds of marketing items are available to dealerships and independent shops.
Watch videos on the drive from our website!

    Profitability in your service department

    BG SmartVMA® has generated over $5 billion in Service Department revenues in the past 5 years! The examples below show the growth that can occur within a dealership after BG SmartVMA® has been introduced. More charts containing revenue and services sold information are available by the links on the right side of the page.

    DEALERSHIP SELLING BG SERVICES AND BG SMARTVMA®

    August 2015
    Services
    August 2016
    Services
    August 2015
    BG Sales
    August 2016
    BG Sales
    Growth
    12 Month Revenue $398,900 $798,469 $399,569
    Total Quantity 800 1289 489
    Transmission 47 75 $11,805 $19,837 $8,032
    Fuel Services 154 300 $7,604 $15,608 $8,004
    Brake Service 42 77 $4,608 $8,870 $4,262
    Cooling System Exchange 88 113 $6,587 $9,576 $2,989
    Differential 17 40 $2,659 $5,755 $3,096
    Battery 92 106 $3,834 $4,400 $566
    Power Steering 31 61 $3,710 $7,804 $4,094
    MOA® 66 71 $3,618 $4,105 $487
    Engine 233 404 $7,162 $11,912 $4,750
    Totals 770 1247 $51,587 $87,867 $36,280

    DEALERSHIP SELLING BG SMARTVMA®

    August 2014
    Services
    August 2016
    Services
    August 2014
    BG Sales
    August 2016
    BG Sales
    Growth
    12 Month Revenue $271,207 $433,977 $162,770
    Total Quantity 0 1031 1031
    Transmission 0 97 $0 $23,137 $23,137
    Fuel Services 0 55 $0 $8,039 $8,039
    Brake Service 0 89 $0 $9,985 $9,985
    Cooling System Exchange 0 99 $0 $5,294 $5,294
    Differential 0 41 $0 $6,025 $6,025
    Battery 0 71 $0 $3,518 $3,518
    Power Steering 0 28 $0 $3,705 $3,705
    MOA® 0 135 $0 $5,522 $5,522
    Engine 0 294 $0 $6,760 $6,760
    Totals 0 909 $0 $71,985 $71,985
      Service Profitability

      BG customers are more knowledgeable, more appreciative, and more loyal to your dealership. They’re aware of the fluid services you offer and why those services are important. Our programs enhance your customers’ loyalty, giving them a greater understanding and appreciation for the value of your services.

      More than just being profitable, BG helps you build relationships with customers that increase revenue over time. High quality products, programs and services build your service center into a profit center. Check out this video for testimonials about service profitability.

      more…

        Customer Retention

        The shortest distance to your sales floor is through your service door. Studies show that new car buyers who rely on you for fluid maintenance are five times more likely to buy their next vehicle from you than buyers whose only relationship is a vehicle purchase. The customer who perceives value in your service department is a more satisfied and loyal customer.  more…

          Service Training

          Service training… knowledge equals profits

          BG University trains your staff in the classroom and on the drive for sustained performance. BG trained technicians learn how to do more services, more efficiently. BG’s Service Advisor training turns order takers into sales makers by selling needed services. more…

            Service Productivity

            BG SmartVMA®  is a customer management program designed for service advisors, technicians and managers to control and increase productivity. This program works with existing Dealer Management Systems to recommend maintenance services based on vehicle make, history and current/previous inspections, thus helping create healthier repair orders.  more…