Job purpose

Will be responsible for the daily activities associated with Inbound and Outbound shipments; to include all paperwork and communications. This position will also have some of the Customer Service daily responsibilities with our Distributors and their orders.

Duties and responsibilities

  • Prepare bill of ladings and labels for orders to be shipped.
  • Notify carriers of pick up times.
  • Process shipped orders for invoicing.
  • Create the DSR (daily ship report).
  • Send daily load list truckload carriers.
  • Create Daily LTL quotes.
  • Notify appropriate parties of special customer shipping and traffic needs.
  • Carrier site visits and negotiations.
  • Create the DSS (Daily Shipping Schedule).
  • Work with responsible departments concerning invoice discrepancies, shipping quotes, claims etc.
  • Coordinate shipping practice and process throughout entire BG warehousing network; BOL’s, Packing Slips etc.
  • Coordinate all product transfers throughout entire BG warehousing network.
  • Coordinate special shipping request with Customer Service, Shipping Supervisor and affected Facility leadership.
  • Complete necessary daily, monthly and yearly reports.
  • Direct investigations to verify and resolve customer’s shipment complaints and suggestions.
  • Process and input customer orders through data entry system.
  • Prompt and professional communication with distributors regarding their orders.
  • Requires close attention to detail and being very thorough to be sure, the customer order is handled efficiently and accurately.
  • Work overtime as needed.
  • Receiving of purchase orders shipped to DC
  • Other duties as assigned.


  • Education – High school diploma or GED required.
  • Experience – Previous experience in domestic shipping preferred with customer service background as well.
    • Experience in Microsoft Excel and Access Preferred.
    • DOT HAZMAT, IATA and IMDG previous training preferred.
    • ERP System experience helpful.


BG Products, Inc. is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.