Will be responsible for the daily activities associated with Inbound and Outbound shipments; to include all paperwork and communications. This position will also have some of the Customer Service daily responsibilities with our Distributors and their orders.
Duties and responsibilities
- Prepare bill of ladings and labels for orders to be shipped.
- Notify carriers of pick up times.
- Process shipped orders for invoicing.
- Create the DSR (daily ship report).
- Send daily load list truckload carriers.
- Create Daily LTL quotes.
- Notify appropriate parties of special customer shipping and traffic needs.
- Carrier site visits and negotiations.
- Create the DSS (Daily Shipping Schedule).
- Work with responsible departments concerning invoice discrepancies, shipping quotes, claims etc.
- Coordinate shipping practice and process throughout entire BG warehousing network; BOL’s, Packing Slips etc.
- Coordinate all product transfers throughout entire BG warehousing network.
- Coordinate special shipping request with Customer Service, Shipping Supervisor and affected Facility leadership.
- Complete necessary daily, monthly and yearly reports.
- Direct investigations to verify and resolve customer’s shipment complaints and suggestions.
- Process and input customer orders through data entry system.
- Prompt and professional communication with distributors regarding their orders.
- Requires close attention to detail and being very thorough to be sure, the customer order is handled efficiently and accurately.
- Work overtime as needed.
- Receiving of purchase orders shipped to DC
- Other duties as assigned.
- Education – High school diploma or GED required.
- Experience – Previous experience in domestic shipping preferred with customer service background as well.
- Experience in Microsoft Excel and Access Preferred.
- DOT HAZMAT, IATA and IMDG previous training preferred.
- ERP System experience helpful.
BG Products, Inc. is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.