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Smooth idle after BG services

December 10, 2007

Attention: Mike McCarthy
Subject: BG Product Satisfaction

Dear Mike McCarthy,

After having the BG 255 and 109 services performed on one employee and two customer 6.0 diesels, idle and performance quality seems to be restored to that of a new vehicle. Idle quality is very smooth and acceleration is as good as new. I feel that these services will maintain customer loyalty and generate revenue at the same time.

Best regards,

Rick Waters
Service Manager
Kemp Ford